Elevate Member Experience and Streamline KYC with Reusable Credentials
Begin today to:
Supercharge Member Convenience
Terminate Fraud
Revolutionize Operations
Stay Digitally Progressive
Begin today:
Supercharge Member Convenience
Terminate Fraud
Revolutionize Operations
Stay Digitally Progressive
Supercharge Member Convenience
Unbreakable security, breezy member experience
Say goodbye to “What is your mother’s maiden name?” No more repetitive verifications. With our reusable credential technology, your members will have a perpetual and irrefutable verification of identity that transform every touchpoint into a seamless experience.
We’re making traditional KYC methods obsolete
1. Onboarding
Shorten the onboarding process while decreasing fraudulent accounts.
Onboarding new members is a long, labor-intensive process that doesn’t intuitively lead to member loyalty and full engagement. Friction is inserted into every part of the journey: signup, mobile setup, cards (e.g., using mobile banking or the CU’s app).
2. Call Centers
Optimize staffing by decreasing the average call length.
Reusable credentials ensure that the member’s identity is securely verified during the onboarding process and follows them throughout their time with your credit union. Subsequent interactions at the call center are seamless, and require no additional identity verification. This prevents unauthorized access attempts, reduces the risk of social engineering attacks, and ensures every call is secure and legitimate. Not to mention, it drastically cuts call times. Reusable credentials decrease the average call time by 90 seconds.
3. In-Branch Transactions
Provide next level Member experience and decrease stress level of your tellers.
Traditional in-branch and drive-through processes usually involve cumbersome paperwork and multiple identity verifications. With reusable credentials, the member’s identity, established during onboarding, is instantly recognized and validated. The streamlined process expedites the transaction and eliminates the risk of fraudulent attempts, ensuring that each transaction and member is who they say they are.
4. In-App Transactions
Enhance member communication by providing a secure channel.
For members accessing their accounts through a mobile app, Reusable credentials ensure a secure and fraud-resistant interaction. Once the user sets up their identity within your app, subsequent transactions, whether transferring funds or accessing account information, are protected without the cumbersome security measures that delay member satisfaction and issue resolution. There is no need for a separate app. Anonyome will seamlessly integrate into your existing app.
5. Online Transactions
Whether members are logging in to check their balance or opening an account online, reusable credentials establish a perpetual and irrefutable KYC process. This includes seamless identity verification and a secure line of communication that stops phishing attempts and unauthorized access, providing members with peace of mind and financial institutions with confidence in the authenticity of online interactions.
We’re making traditional KYC methods obsolete
1. Onboarding
Shorten the onboarding process while decreasing fraudulent accounts.
Onboarding new members is a long, labor-intensive process that doesn’t intuitively lead to member loyalty and full engagement. Friction is inserted into every part of the journey: signup, mobile setup, cards (e.g., using mobile banking or the CU’s app).
2. Call Centers
Optimize staffing by decreasing the average call length.
Reusable credentials ensure that the member’s identity is securely verified during the onboarding process and follows them throughout their time with your credit union. Subsequent interactions at the call center are seamless, and require no additional identity verification. This prevents unauthorized access attempts, reduces the risk of social engineering attacks, and ensures every call is secure and legitimate. Not to mention, it drastically cuts call times. Reusable credentials decrease the average call time by 90 seconds.
3. In-Branch Transactions
Provide next level Member experience and decrease stress level of your tellers.
Traditional in-branch and drive-through processes usually involve cumbersome paperwork and multiple identity verifications. With reusable credentials, the member’s identity, established during onboarding, is instantly recognized and validated. The streamlined process expedites the transaction and eliminates the risk of fraudulent attempts, ensuring that each transaction and member is who they say they are.
4. In-App Transactions
Enhance member communication by providing a secure channel.
For members accessing their accounts through a mobile app, Reusable credentials ensure a secure and fraud-resistant interaction. Once the user sets up their identity within your app, subsequent transactions, whether transferring funds or accessing account information, are protected without the cumbersome security measures that delay member satisfaction and issue resolution. There is no need for a separate app. Anonyome will seamlessly integrate into your existing app.
5. Online Transactions
Whether members are logging in to check their balance or opening an account online, reusable credentials establish a perpetual and irrefutable KYC process. This includes seamless identity verification and a secure line of communication that stops phishing attempts and unauthorized access, providing members with peace of mind and financial institutions with confidence in the authenticity of online interactions.
Revolutionize Operations
Reduce risk
company-wide
Reusable credentials save valuable time and prevent fraud at every risk point in the member-to-institution chain. Your tellers, site, app, and drive-through will know beyond doubt that they are interacting with the member, not a bad actor. This will drastically lower call times and take the pressure off your tellers so that they can focus on member experience.
Stay Digitally Progressive
Redefining the credit union member experience
You can meet members where they are and give them a digital-first experience. Stay ahead of the curve by seamlessly integrating our reusable credential technology into your existing operations. You can innovate with ease, knowing you are future-ready for your members.
